We have been working with clients to help them build better businesses since 1994.
We believe that people make the difference in business and that it is your relationships with our people that will make things happen in your business. We use our extensive experience and knowledge to provide the service you require and will maintain close contact with you to fully understand the needs of your business, and deliver the best solution designed especially for you.
Professional - As accountants and business advisors we recognise and enjoy the professional expectations given to us. Our customers expect us to be reliable, consistent and be experts in our field when dealing with their accounting and business affairs. As we are representing our clients, we always ensure our communications, image and processes
are professional and to a high standard, as we recognise that our actions are a reflection on their businesses.
Energy - As a highly energised and motivated team we have a passion for challenging ourselves and exceeding our clients expectations, by delivering quality services on time, every time. We all have a determination of providing innovative and valued advice, service and solutions to our diverse and discerning clients. We are very proud of being described as ‘not your average accountant’.
Team - At PH Accountancy we are a highly motivated, experienced and approachable team. We provide an enjoyable working environment, where we are consistently challenging and developing ourselves to provide even better services to our clients. Every member of our team is selected on the basis of skill, innovation, communications and experience, but most of all they must have an attitude that shows positivity towards their
colleagues and customers.
Trusted - Without our clients trust and respect, it would be impossible for us to provide our service, and as such we work hard to gain and maintain this trust. As a well-established business we recognise and respect our clients trust and perform our services with confidence and skill. Our clients expect us to perform our role to an exceptional standard and to deadline, and advise them of opportunities and issues in a timely manner. As a trusted business partner, the success of our clients is important to us.
Process - As a forwarding thinking business we embrace all forms of efficiency and customer improvement technology, as not only does it provide consistency and quality to
our service, but it also allows us to spend more time in providing more valued services to our clients
Customer - Our customers are at the heart of everything we do. Our passion for delighting our customers is rewarded by strong loyalty, high referral rate and excellent customer feedback. We fully recognise the trust that our customers have placed on us in looking after their financial affairs. We relish the fact that we are not seen as ‘typical’ accountants and are proud that our customers enjoy a more open and trusted relationship.