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HMRC phone waiting time increases

An annual report by HMRC shows that on average HMRC took 4 minutes 28 seconds to answer the phone – more than 30 seconds slower than the year before.  HMRC say the delays are down to the fact they’d expected more people to be using their digital services.

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PH Accountancy

We are a young, dynamic and pro-active practice based in Kent who offer a friendly and professional service to our clients. Our client base is wide and varied ranging from a small one-man band to a large limited company and our business principle is the same in that each client, no matter what size their business has their own individual requirements.

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